ISO 9001 Quality Assurance
We deliver a Quality Assured service across all parts of our business:
- online confirmation of component stock levels
- rapid and reliable response to RFQs and other enquiries
- delivery of electronic components
We achieve this because quality assurance is central to our business. We keep a constant focus on quality assurance. Our Quality Management System helps us manage quality across the whole business. To demonstrate this, we are ISO 9001 certified by UKAS.
As part of this process we ask a sample of our clients to complete a simple customer satisfaction survey.
ISO 9001 is the world’s most widely adopted Quality Management System (QMS). Since it was first introduced in 1987 over 1.1 million organisations all over the world have achieved ISO 9001 certification. It was originally based on the British Standard BS 5750.
The United Kingdom Accreditation Service (UKAS) is the sole national accreditation body for the United Kingdom. UKAS is recognised by government. It assesses organisations that provide certification, testing, inspection and calibration services against internationally agreed standards.
ERAI and AS9120
We are also AS9120B Certified. This is a management standard for distributors operating in the aerospace, defence and security sectors. Our certification covers the procurement and supply of electronic and electrical components.