phone: +44(0) 1279 635915   email: sales@aucklandinternational.com

ISO 9001 Quality Assurance

We deliver a Quality Assured service across all parts of our electronic component supply business:

  • online confirmation of current component stock levels
  • rapid and reliable response to RFQs and other enquiries
  • delivery to you of your components
  • invoicing and responding to queries

We achieve this because quality assurance is central to our business.  Our Quality Management System helps us ensure quality service across the whole business.  It has been ISO 9001:2015 certified by UKAS since 29 October 1993.  The scope of the certification is  procurement and supply of electronic and electrical components.

Choosing a supplier certified to ISO 9001 offers significant benefits to businesses. The certification ensures that the supplier adheres to internationally recognised quality management standards, enhancing the consistency and reliability of their service.  As a result, the risk of errors is lowered, and customer satisfaction is improved. ISO 9001-certified suppliers are also committed to continuous improvement, ensuring they are responsive to changes in their market and the needs of their customers.

As part of the QA process we regularly ask a sample of our clients to complete a simple customer satisfaction survey.

ISO9001 Certificate 2024 Our ISO 9001:2015 certificate of registration for 2024. Please click the image to see a larger version.

 

ISO 9001:2015 Quality Management System

ISO 9001 is the world’s most widely adopted Quality Management System (QMS).   Since it was first introduced in 1987 over 1 million organisations in over 180 countries have achieved certification.   It was originally based on the British Standard BS 5750. It is managed by the International Standards Organisation, who say “Using ISO 9001 helps ensure that customers get consistent, good-quality products and services”. We are accredited to the latest version ISO 9001:2015.

UKAS

ISO 9001 CertifiedThe United Kingdom Accreditation Service (UKAS) is the National Accreditation Body for the United Kingdom. They are appointed by the government to assess and accredit organisations that provide services including certification, testing, inspection and calibration against internationally agreed standards.

ERAI and JOSCAR

Our commitment to quality also drives our membership of ERAI, which aims to “make the global electronic supply chain a safe business environment.” This link verifies our membership.

Auckland International are fully registered with JOSCAR and are on their accreditation register.  JOSCAR is an accreditation system for the aerospace, defence and security sectors.